Category: News

Phase one done at Retail Ventures

Apr 23, 2006 | News | 0 comments

Retail Ventures, Inc. recently announced the successful completion of first-phase Teradata’s Teradata Warehouse and CRM solution. Teradata Warehouse and CRM make possible desktop-driven campaign analytics and communication tools (particularly in areas of marketing activity) for Retail Ventures; customer services are also being supplied by Teradata. The Teradata system assists in reducing campaign logistics and labor […]

Stirrings goes ape (okay, Gorilla)

Apr 23, 2006 | News | 0 comments

A partnership has been announced between eBusiness software, service firm GorillaSoft, Inc. and Stirrings; GorillaSoft, Inc. has been given the task of powering the complete Stirrings eBusiness initiative, from outsourced web services to the GorillaCore Enterprise Framework implementation. With the GorillaNet extranet module as template, GorillaSoft designed a custom partner resource center for Stirrings cocktails. […]

RightNow finds UK consumers want service right now

Apr 23, 2006 | News | 0 comments

Harris Interactive has recently released their “UK Customer Experience Report 2006,” and the results for CRM providers are… well, not so good. In spite of burgeoning CRM and the ever-increasing presence (and market share) of companies such as RightNow, salesforce.com and Siebel, a great majority of consumers in the United Kingdom report dissatisfaction with service. […]

Talisma announces impressive first-quarter results

Apr 23, 2006 | News | 0 comments

Enterprise customer interaction management and customer relationship management solution provider Talisma Corporation has announced their first quarter results, and they are impressive indeed. Alongside strong bookings growth, Talisma representatives were pleased as punch to announce the company’s attainment of no fewer than sixty-eight new customers for the fiscal quarter ending March 31. Now included on […]

Community Renewal Society chooses Kintera, Alford implements

Apr 23, 2006 | News | 0 comments

Kintera, Inc. announced that the Community Renewal Society has completed integration to Kintera’s social CRM system. Nonprofit sector consultants the Alford Group integrated more than 50,000 records and 23,000 historical financial transactions into the Kintera Sphere social CRM system by means of coding accuracy support system address validation. The Community Renewal will now be able […]

StayinFront chosen by McKee Foods and by Talecris

Apr 23, 2006 | News | 0 comments

Collegedale, Tenn.-based McKee Foods Corporation has announced their choice to upgrade their StayinFront Consumer Goods CRM system to version 9.3. McKee Foods has been a client of the enterprise-wide CRM applications vendor StayinFront, Inc. for five years already. Commonly known for its production of snack food, McKee boasts some 3,300 distributors in North America. McKee […]

Deltek Vision chosen by Protocol Link

Apr 17, 2006 | News | 0 comments

Tmcnet says that Vernon Hills, Illinois-based Protocol Link Inc., market leader in pharmaceutical and healthcare consultant project management, has chosen to license Deltek Vision. Parent company Deltek touts Deltek Vision as the sole business solution specifically designed for professional service companies. Vision has been called upon to manage Protocol Link Inc. client relationship management, project […]

EFI and Nuance come together

Apr 17, 2006 | News | 0 comments

Digital controller and printer providing firm EFI announced with speech and imaging solution provider Nuance Communications, Inc. today that their two firms had come to a licensing and collaboration agreement in providing complete document routing solutions and scanner to desktop solutions. The firms will, as a result of the far-reaching agreement, combine forces in sales […]

CRM competition pressure from within and without

Apr 17, 2006 | News | 0 comments

As a Hindu Business Line story would have it, CRM is currently characterized by businesses “seen struggling to deploy tools and measures that capture quantifiable benefits.” And while SCM is barely given a passing notion on the Subcontinent, the Indian ERP market is playing host to a flurry of acquisitions and a mass consolidation of […]

Object of honor for Business Objects

Apr 17, 2006 | News | 0 comments

It isn’t Hollywood, California, but as far as business intelligence solution provider Business Objects staff is concerned, it was for a night. Business Objects recently announced that its on-demand business intelligence site crystalrepots.com had won the “Best in Show” Midsize Enterprise Innovation Award at the Midsize Enterprise Summit in Hollywood, Florida. Business Objects marketing held […]