Category: Front End

Upper-case LEIFHEIT teams with lower-case arcplan

Must be a case of opposites attracting … upper-capped LEIFHEIT, a manufacturer of non-electrical household appliances, bathroom accessories and textiles, a business intelligence platform humbly bedecked arcplan. arcplan Enterprise will underpin LEIFHEIT decision support and sales analysis via CIM-OLAP, an arcplan Enterprise-based analytical application developed by the German arcplan partner Antares Informations-Systeme GmbH. The complete […]

Aegis keeps its place with a Bookmark

Aegis Group representatives today announced plans to acquire Netherlands-based digital and direct marketing agency Bookmark as part of the Isobar network. Bookmark, which was founded in 1997, is one of the Netherlands’ top digital agencies, and specializes in eCRM, interactive media and customer loyalty maintenance. Bookmark claims assets of €1.4 million (approximately £950,000 / US […]

Open Orange

Orange Business Services and Trading Solutions (née Etrali), a provider of unified communications solutions for the trading community, has announced the opening of their system for CTI, in the hopes of delivering a range of benefits including more efficient communication and enhanced CRM and STP. Opening Orange Business Services Trading Solutions systems to integration with […]

Not messing with Texas

Everything really is bigger in Texas: It even says so in this press release. Proving it at the Richardson, Texas-based Texans Credit Union, said NCR representatives, was the financial institution’s recent order of twelve image-enabled automated teller machines from NCR Corporation. Adding this dozen will give Texans the most image-enabled ATMs in North Texas. The […]


Fincentric Corporation announced today that FNB Southeast has selected Fincentric and inBusiness Services to deliver an integrated lead presentment and customer relationship management tracking system to its 17 retail branches and 120 frontline staff. Under terms of the contract, Fincentric’s Leadbuilder and inBusiness’ 360 View CRM solution will be deployed in the hopes of allowing […]

Feeding the Bulldog

Convergent billing specialist Cerillion Technologies yesterday announced the successful implementation of the Cerillion CRM and billing solution for Bulldog Communications Ltd. Bulldog, a subsidiary of Cable and Wireless, had Cerillion Revenue Manager, CRM Plus, Mediator and Information Manager products implemented, in hopes of supporting VoIP and metered broadband services business. Migration of the extant customer […]

She sells Sea Leisure CRM by the seaside

Aquarium operator Deep Sea Leisure announced new customer relationship management software to improve sales intelligence and boost attendance. Chosen for the project was hospitality point-of-sale and head office software Venpos from VcsTimeless, who implemented the system overnight to ensure zero down time. Tills were also installed with chip-and-PIN. Designed specifically for the firm, the system […]

Hanks connecting the Dots

It’s good to be named Hanks these days. If you’re in the news and your first name is Tom, well, congratulations, you’re starring in the biggest American grosser of the year. If your first name is Harte, well, you’ve got lots to be proud of, too. Yesterday, marketing company Harte Hanks Inc. was able to […]

CoreTrac in Michigan

CoreTrac, provider of CRM / sales force automation solution ResourceOne, today announced that Grand Rapids, Mich.-based United Bank of Michigan has chosen ResourceOne to manage contacts and pipelines and recommend cross-sells. Under terms of the contract, ResourceOne will consolidate all customer information and accounts including integrating insurance and brokerage systems to one view. ResourceOne promises […]

Dispensing cash to Mother Russia

Talk about your money machines. NCR Corporation representatives were as pleased as a salmon with two roe sacs to announce that Russian Standard Bank has placed an order for 1,100 NCR Intelligent Deposit Personas automated teller machines, 150 cash-dispensing ATMs, APTRA Advance NDC software, maintenance services and installation services. The bank is the single largest […]