Category: CRM Asia

Pancake Master?

Philippines-based Pancake House has announced its recent selection of BatchMaster ERP software. “The former system could no longer handle the existing flow and volume of information; data processing and transmission caused delays and problems rather than expediting the basic necessities of the company,” according to Pancake House finance director Zeny Mercado. Crucial to the selection […]

On Trakt with mySAP

Speaking of results, Russian firm Trakt announced the launch of the E1 Distribution vertical solution based on mySAP ERP with additional functions like budget management, asset accounting and quality management. The introduction of E1 Distribution marks phase one in the project and was implemented to solve problems in product shortage and surplus in warehouses, to […]

CDC: looking Sharp

Attention Asia! The CDC monster is also making moves in North America. CDC Software, that ever-active subsidiary of CDC Corporation and global provider of industry-specific enterprise software applications and consulting services, released figures today that showed its Pivotal MarketFirst marketing automation and lead generation solution had saved Sharp Electronics Manufacturing Corporation of America more than […]

This is CDC. Respond.

CDC Software is buying again. The CDC Corporation subsidiary has announced the acquisition of Respond Group, Ltd. Respond is a European provider of software applications for customer service. CDC spokespeople enthusiastically reported that “Respond applications and [the] organization are highly complementary to CDC Software’s Pivotal CRM solutions.” To CDC, Respond brings a clientele list that […]

Meanwhile, in the South Pacific…

Meanwhile, in that fantastical corner of the world known as Papua New Guinea, the country’s largest retailer bank, The Bank of the South Pacific, is rolling out customer relationship management technology from US-based Fiserv CBS Worldwide. The bank has licensed four Fiserv products, including the vendor’s multi-channel sales and service application Aperio, and Nautilus enterprise […]

China gets Menllo, a Hong Kong subsidiary of CDC Corporation, announced today its acquisition of five percent interest in Beijing Menlo Network Science Limited. Beijing Menlo owns and operates the Chinese online community Under the terms of the agreement, will provide with strategic market coverage for one year. will have the right to […]

Beast of the east makes moves

Pacific Net Inc., that beast of the east, made some headlines this week. Happily (for PacificNet), the company announced that its WAP portal MOABC had been given a nod among the “2006 Top Ten Most Promising Internet Companies” in an industry peer ranking organized by Inc. Communications World Web. The award seems a logical […]

Amdocs in Indonesia

Amdocs today announced the signing of a five-year contract with Indonesian mobile communications service provider PT Excelcomindo Pratama Tbk for the modernization of its real-time business support systems. Under terms of the contract, Amdocs will also act as systems integrator for the deployment of Amdocs Billing 7, Amdocs CRM 7 and Amdocs Partner Manager 7 […]

There you are, Ms. Rojo!

Ah, it’s been a few days since we’ve heard from the wonderful Clarisa Rojo and go-getting Philippines-based Software Effective Solutions Inc. Today, Rojo et al bring the news that British Airways will be testing SES’s excellently named Effective CRM mobile module software for its Executive Club program mobile communications. British Airways plans to test Effective […]

Big joint venture in Asia

Now here’s a big hunk of news for CRMchump to report, indeed. PacificNet, Inc., a major player in the Customer Relationship Management, mobile internet, e-commerce and gaming technology markets in China, today announced its joint venture with Japan-based Bellsystem24, reportedly Japan’s largest telemarketing call center services provider. The result of combined efforts will be a […]