Global Program Helps Accelerate the Success of Innovative Startups Committed to Microsoft Platform Technologies Vienna, VA (February 12, 2011) – Parature, a global leader in on-demand customer service software, today announced that it has been selected to join the Microsoft Startup Accelerator Program. Stewarded by the Emerging Business Team (EBT) at Microsoft Corp., the program […]
Duke Chung to Speak on â??Beating the Incumbents through Bottom-Up Tacticsâ?? Panel Vienna, VA (February 12, 2011) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Beating the Incumbents through Bottom-Up Tactics’ panel at the Next Generation Software Conference: The Consumerization […]
Parature Ranks No. 1139 on the 2009 Inc. 5000 with Explosive Sales Growth of 277% Vienna, VA (February 12, 2011) – Parature, a global leader in on-demand customer service software, announced today that Inc. magazine ranked Parature No. 1139 on its third annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. The […]
ParaFest â??10 to Feature Respected Author and Speaker on International Leadership, Customer Service and Change Management Vienna, VA (December 29, 2009) – Parature, a global leader in on-demand customer service software, announced today that Doug Lipp, respected author and speaker on international leadership, customer service and change management will be the keynote speaker at ParaFest […]
Paratureâ??s Dynamic Software Suite for Gaming Enables Smart, Efficient Support for London-Based Social Games Leader Vienna, VA (December 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that Playfish has selected and implemented Parature Customer Service(TM) software to support its customers. Playfish develops and publishes video games on social networks […]
Parature Enables Leading Marketing Optimization Software Provider to Deliver Anytime Self-Service and Reduce Support Costs Vienna, VA (December 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that Coremetrics, the leader in marketing optimization, delivers anytime self-service to its customers and reduced its support costs with Parature Customer Service(TM) software. […]
Parature to Deliver a Rich Customer Experience with Microsoft Dynamics CRM Vienna, VA (December 10, 2009) – Parature, a global leader in on-demand customer service software, announced today integration between its well-known customer service software suite and Microsoft Dynamics CRM. Parature’s integration, named ParaConnect for Microsoft Dynamics CRM Online, offers a customer service suite for […]
White Paper Explores Enhancing the Customer Experience through Multi-Channel Service Vienna, VA (December 07, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into enhancing the customer experience by providing multi-channel service options. The white paper entitled […]
Robert Aldrich Recognized for Outstanding Performance as a Financial Professional in the Business Services Category Vienna, VA (December 03, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chief Financial Officer, Robert Aldrich was named CFO of the Year – Business Services in the Washington Business Journal 3rd Annual […]
Topic Explores How Building a Corporate Culture â?? or Cult â?? Focused on the Customer Leads to Amazing Experiences Vienna, VA (November 30, 2009) – Parature, a global leader in on-demand customer service software, announced today a free white paper and webinar offering organizations insight into building a corporate culture that is focused on the […]