Latest release of Amdocs Customer Management (CM) suite increases agent efficiency, simplifies the user interface, improves smartphone support, and automates the order-taking process ST. LOUIS (October 24, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs CM 8.1, the market’s most comprehensive suite of customer management […]
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Policy and subscriber network solution will enable Open Mobile to rapidly launch new LTE data services; manage and monetize mobile data with real-time policy control ST. LOUIS (October 05, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Open Mobile, a leading mobile operator in Puerto Rico, has selected […]
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The majority of service providers worldwide plan to introduce family data plans in the next year, and currently lack the capabilities to enable them ST. LOUIS (September 28, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today released the findings of a global research report, conducted by leading analyst firm Heavy […]
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Purchase uniquely positions Amdocs to offer pre-integrated charging and policy management solutions to enhance service provider data offerings ST. LOUIS (August 17, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has completed the acquisition of Bridgewater Systems Corporation (TSX: BWC) (“Bridgewater”), a publicly held provider of policy […]
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ST. LOUIS (August 02, 2011) – Amdocs, the leading provider of customer experience systems, today released the results of a global survey that highlights the factors driving OSS (operational support systems) transformation, the different transformation approaches undertaken and the progress made to date. Amdocs commissioned the survey of service providers around the world to provide […]
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Service providers choose Amdocs solutions to handle convergent billing, strengthen their customer experience and operational support systems to address the “capacity crunch” ST. LOUIS (July 27, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has signed multiple business contracts with wins across the Caribbean and Latin America (CALA) […]
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Telenor Serbia gains a single view of its network assets through improved management of network resources and accurate planning ST. LOUIS (June 23, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Telenor Serbia with help of local partner, S&T Serbia, has deployed Amdocs OSS (operational support systems) as […]
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Award recognizes outstanding business performance spanning revenue growth, portfolio diversity and product innovation ST. LOUIS (June 21, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that top analyst firm Frost & Sullivan has selected Amdocs as Telecom BSS (business support systems) Vendor of the Year, as part of its […]
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Acquisition aimed at allowing service providers to realize new value-based data monetization strategies to capitalize on the data explosion and deliver a personalized data experience ST LOUIS (June 17, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it has entered into a definitive agreement to acquire all of Bridgewater […]
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Improved customer care and navigation capabilities highlight upgrades of Amdocs’ pre-integrated solution for mid-tier and independent cable operators CHICAGO (June 15, 2011) – Amdocs, the leading provider of customer experience systems, today announced enhancements to its Amdocs Multi-Play Smart Pack solution to strengthen customer support capabilities, improve operational efficiencies and allow greater flexibility for mid-tier […]
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