Latest CRM Blog
CRM Mobile software from Microsoft
Microsoft will be introducing the CRM Mobile software, a mobile client for Microsoft CRM 3.0 compatible with Windows Mobile 2003, Windows Mobile 2003 Second Edition and Windows Mobile 5.0 devices. The client, which is a .NET CF 2.0 and SQL CE 3.0 thick application, offers a rich customer and opportunity management functionality. It can function […]
Microsoft to target the small and mid-sized markets
Microsoft has reiterated its commitment to create space for itself in the small and mid-sized market. This renewal of effort has generated reactions from skepticism to great interest. According to Rob Enderle, Enderle Group, Microsoft may find it difficult to move in easily into this market. He feels that small value-added retailers are best suited […]
NetManage, Inc. for Gush CRM Suite
NetManage, Inc. offers solutions that enable the accessing and integrating of enterprise information systems. The company has entered into a global partnership with Gush, which provides web based CRM solutions. The CRM Suite from Gush will make use of OnWeb(R) and Librados(TM) adapters from Netmanage and will enable the extension and integration of different back-end […]
Open source software from iRadeon Group Inc.
iRadeon Group Inc. is offering three open source applications by means of a dashboard-type interface. It is a low-cost alternative to online CRM systems from Siebel, Oracle, and Salesforce.com. The three applications that it offers include SugarCRM, an online course composition through the Atutor open source software, and project management through the NetOffice open source […]
Sage CRM SalesLogix version 6.2.3
Sage CRM SalesLogix version 6.2.3 performance pack is an enhanced version of CRM SalesLogix. It is a CRM solution that enables enterprises to develop profit yielding customer relationships; it offers integrated sales and marketing solutions, is customizable, and supports automation. SalesLogix version 6.2.3 has an enhanced core architecture that enables companies to load thousands of […]
SAP NetWeaver offers the best of ESA and BPM
The Enterprise Services Architecture (ESA) applied in IT environments enables the aggregation of web services into useful elements with business value. ESA is an application based on a service-oriented architecture and an object oriented design. ESA signifies a state in which the IT architecture becomes flexible enough to keep pace with the existing and anticipated […]
Compliance issues for enterprises
It is important that companies pay attention to the impact of regulations from the initial stages of deploying enterprise applications. Unstructured data that is often distributed across various PC’s in a department can often contain more useful information than structured data stored in secure databases. Distributed servers for storing data can rack up a very […]
HR software applications at Oracle
Oracle is referring to its still-to-come Fusion software as a blend of the best features that are currently offered by various HR software applications. Oracle’s chief detractor, SAP, is of the opinion that this vision of Oracle will either not materialize and if it does, it is going to be an expensive one for customers. […]
Merits of a centralized database
Companies are working on integrating their data present on different platforms on to a single centralized platform in order to try an achieve a holistic view of customer behavior and also so that all departments in an enterprise are on the same wavelength as far as customer data is concerned. Nikon is working on a […]
Sensitivity toward customers
There are several things that companies focusing on building customer relationships should pay particular attention to. These include paying attention to basic issues like spelling the customer’s name correctly and updating databases promptly in case of a name/address change. This is so that the database holds the correct name and the right address. The segmentation/classification […]