First vtigerCRM User and Administration Manual as eBook Published
Frank Piepiorra explains the vtiger CRM v.4.2 for beginners.
Greenfield Park, NY (May 06, 2006) –
The vtiger CRM manual is a step-by-step guide helping CRM users and administrators to understand the systems and to make sure their vtiger CRM installation provides the service that a sales organization would like to use. The purpose of this manual is to explain the various sales supporting features and functions offerings that are available. The manual includes detailed instructions, samples and more than 160 screenshots.
Link to Publication: http://www.lulu.com/vtigerCRM
About Author
Frank Piepiorra has over 15 years of technical writing and technical editing experience. His company has been working with the vtiger CRM since the beginning of this Open Source project.
About vtiger CRM
vtiger CRM is an Open Source CRM software mainly for small and medium businesses. vtiger CRM leverages the benefits of Open Source software and adds more value to the end-users by providing many enterprise features, such as sales force automation, customer support & service, marketing automation, inventory management, multiple database support, security management, product customization, calendaring, E-mail integration, add-ons, and others Please see http://www.vtiger.com for more information.
Source: vtiger