Amdocs Achieves Number One Position in Global Billing Market for Fifth Consecutive Year, Analysys Mason Reports

According to analyst firm, Amdocs’ market share is triple that of vendor in second place

ST. LOUIS (January 19, 2012) –  Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been ranked number one in the global billing market with a 28 percent market share, according to a report by leading analyst firm Analysys Mason(1). This is the fifth consecutive year that Amdocs has been named top vendor in this market.

According to the report, “Billing Systems: Worldwide Market Shares 2010,” Amdocs’ share in the billing market triples that of the vendor with the second-largest market share. Analysys Mason’s vendor analysis of more than 65 firms ranks Amdocs as a market leader in all regions and service provider service segments (mobile, PSTN, broadband, business), as well as the leading vendor in product-related services revenue.

“Service providers are looking to reduce the risks associated with implementing new billing solutions. They are choosing vendors that, beyond product leadership, have a strong service organization or offer pre-integrated solutions, or both,” said Justin van der Lande, lead analyst for Analysys Mason’s Billing research program. “Amdocs’ dominant position in the global billing market is evidence of its strength in both these areas and shows service providers’ confidence in Amdocs’ ability to deliver projects successfully.”

“For 30 years, Amdocs has been at the forefront of industry innovation. Our flagship charging and billing product – Amdocs Convergent Charging – has broken industry performance records with its innovative, real-time Turbo Charging technology,” said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. “The recent acquisition of policy management vendor, Bridgewater, will allow us to continue to meet emerging industry needs by offering service providers pre-integrated charging and policy solutions so that service providers can implement their data monetization strategies.”

For the purposes of its report, Analysys Mason defined billing as comprising rating and pricing, mediation, partner and interconnect and business optimization.

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About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs’ offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of approximately $3.2 billion in fiscal 2011, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2011, filed on December 8, 2011.

(1) Analysys Mason: “Billing Systems: Worldwide Market Shares 2010” by Justin van der Lande, September 2011.

Source: Amdocs

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