NetManage, Inc. for Gush CRM Suite

NetManage, Inc. offers solutions that enable the accessing and integrating of enterprise information systems. The company has entered into a global partnership with Gush, which provides web based CRM solutions. The CRM Suite from Gush will make use of OnWeb(R) and Librados(TM) adapters from Netmanage and will enable the extension and integration of different back-end enterprise information systems in contact centers.

The Librados adapters simplify connectivity to the back-end and NetManage OnWeb facilitates access to the web based CRM system. It also helps to make available a single view for account management, claim processing, etc. This enables call center agents to effectively manage customer interactions and dispense accurate information in real time. businesswire.com says:

"Our call center customers need to connect several incompatible legacy systems, as well as enterprise resource planning applications, to their CRM application," said Gary Stanley, CEO and founder of Gush.

Go to: NetManage Integration Solutions Chosen by Leading CRM Provider