Dunbar Armored Selects Microsoft CRM

Dunbar Armored, an armored car company headquartered in Hunt Valley, Maryland, has selected Microsoft Dynamics CRM 3.0 for its sales teams. Dunbar will use the CRM technology to integrate data that is generated in its 80 branches across the US. Microsoft scored over competing CRM systems on the basis of its role-based CRM capabilities.

The Microsoft offering will work alongside Dunbar’s existing systems that store customer information. The deployment of Microsoft will enable Dunbar to eliminate manual processes and working with spread sheets for obtaining information on prospects and customers. Planning and reporting scenarios, such as consolidation and budgeting, are offered through integration with Microsoft Office PerformancePoint Server.


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