Latest CRM News

Amdocs Expands Its Managed Services Offering and Continues to Demonstrate Momentum

Service providers select Amdocs to reduce costs, support growth, improve operational quality andlower project risks BARCELONA (February 16, 2009) – At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that its managed services offerings continue to gain momentum with service providers around the world. Highlights from the […]

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Amdocs Helps Service Providers Stake Their Claim in the Digital Value Chain

New App Store solution enables service providers to grow revenue via third-party digital applications and personalized online experiences BARCELONA (February 16, 2009) – At Mobile World Congress 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new mobile applications portal solution to help service providers gain revenue from, and play […]

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Amdocs Commences Cash Offer in Connection with Holders’ Put Rights for 0.50% Convertible Senior Notes due 2024

Amdocs Limited (NYSE: DOX), a market leader in customer experience systems innovation, today announced it has commenced a cash offer for its 0.50% Convertible Senior Notes due 2024. ST. LOUIS, MO (February 13, 2009) – Amdocs Limited (NYSE: DOX), a market leader in customer experience systems innovation, today announced it has commenced a cash offer […]

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Effortel Selects Amdocs Compact Convergence to Support the Launch of Low-Cost MVNO in Taiwan

Amdocs enables Effortel to support real-time charging and service delivery for multiple MVNOs from one central location ST. LOUIS and BRUSSELS, BELGIUM (February 10, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, and Effortel SA, a mobile virtual network enabler (MVNE), today announced that Effortel has deployed Amdocs to support a […]

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Axia Audio Increases Sales Productivity and Enhances Customer Support Using Sofrront CRM

Soffront® Software Inc., today announced that Axia Audio is using Soffront CRM to better manage sales opportunities and customer support. Fremont, CA (February 09, 2009) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Axia Audio (www.axiaaudio.com) is using Soffront CRM to better manage sales opportunities and customer support. Axia […]

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New Amdocs CES 7.5 Self-Service Offerings Help Service Providers Achieve Profitability

Amdocs and Frost and Sullivan survey confirms that online customer interaction has never been more important, with service providers looking hard to find ways to cut costs, while still improving revenues ST. LOUIS (February 05, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced new enhancements to its CES […]

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VimpelCom and Amdocs Complete Armenian Deployment of First Consolidated Wireline and Wireless Billing Platform in the Commonwealth of Independent States

VimpelCom continues to standardize on Amdocs’ products across subsidiaries outside of Russia; Amdocs also delivers multiple customer management products on the same platform MOSCOW, Russia and ST. LOUIS, MO (February 03, 2009) – Vimpel-Communications (“VimpelCom”) (NYSE: VIP), a leading provider of communications services to approximately 60 million customers in Russia and in the Commonwealth of […]

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RunE2E Announces SAP

RunCRM offers small to midsize businesses an easy-to-deploy, easy-to-use CRM solution to drive revenue and enhance sales and marketing effectiveness ALPHARETTA, GA (February 03, 2009) – RunE2E, a leader in customer relationship management (CRM) solutions, today announced it has become an SAP® channel partner authorized to resell the SAP Business All-in-One solutions to midsize companies […]

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Delta Design Selects Soffront to Efficiently Manage Engineering Data

Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Delta Design, a Cohu company, (NASDAQ: COHU) is using Soffront CRM in their engineering department to effectively manage all software and hardware issues. Fremont, CA (February 02, 2009) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that […]

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Consona

Consona KM and CRM Suite Receive Industry Recognition for Product Excellence and Innovation. Indianapolis, IN (January 29, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that both its Consona Knowledge Management solution (formerly KNOVA) […]

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