Latest CRM News

Parature Announces the Opening of its European Office

Parature Opens United Kingdom Office Located in Reading, Berkshire Vienna, VA (April 03, 2009) – Parature, a global leader in on-demand customer service software, announced today the opening of its United Kingdom office in Reading, Berkshire to serve its European customers and prospects. Parature has a significant number of customers in Europe representing many industries […]

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Norway’s GET Deploys Amdocs Cable Solution to Enable its First Digital TV Virtual Network Operator to Go Live

GET can now offer digital TV services to third-party service operators from different networks, allowing GET to gain new customers and new revenues WASHINGTON, D.C. (April 02, 2009) – Amdocs (NYSE: DOX) the leading provider of customer experience systems, announced that GET, Norway’s leading provider of voice, data and digital TV services, has deployed the […]

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Amdocs Continues to Demonstrate Leadership in Customer Experience Systems for the Cable Broadband Industry

Amdocs unveils prototype of tru2way® functionality, demonstrates innovation and leadership at The Cable Show WASHINGTON, D.C. (April 01, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), demonstrates its ongoing innovation in support of the broadband cable industry at The Cable Show. Amdocs is showcasing a prototype of its tru2way (interactive […]

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Amdocs OSS Will Support Costa Rica’s ICE for Wireless and Wireline Convergence Transformation Project

Large-scale modernization project will enable fast, low-cost launch of new mobile, residential and business telephony and broadband services ST. LOUIS (March 25, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, will support the operational support systems (OSS) requirements of Instituto Costarricense de Electricidad (ICE), Costa Rica’s national service provider of energy […]

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Parature Best Practices Webinar Explores How Colleges and Universities Can Successfully Support Thousands of Students and Staff across Multiple Campuses

Industry Thought Leader David Cano to Discuss Solving Support Challenges through the Implementation of On-Demand Software Vienna, VA (March 25, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals, within the higher education community, insight into successfully solving […]

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Eloqua Defies Market Conditions: Revenue Up 58% Year-Over-Year

Marketing Automation Leader Grows to $33 Million in Revenue in 2008, More than 70 New Customers Added in the Fourth Quarter Alone VIENNA, VA (March 24, 2009) – Eloqua, the category-defining marketing automation leader and provider of best practices expertise for marketers worldwide, today announced record results for the fiscal year ending December 31, 2008. […]

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Parature to Present at the 2009 Game Developers Conference

Parature to Co-Present with Customer iWin.com in Business and Management Track Vienna, VA (March 24, 2009) – Parature, a global leader in on-demand customer service software, announced today that Drew Cozart will co-present with iWin.com Director of Customer Care, David Schroeder in the Business and Management track of the 2009 Game Developers Conference (GDC) on […]

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Avidian Technologies Announces Prophet 5 – The Industry Leading CRM for Outlook

Prophet continues its lead in the Outlook-based CRM space by adding key CRM sales features and technology enhancements REDMOND, Wash (March 24, 2009) – Avidian Technologies today announced the launch of Prophet 5, the newest version of its leading Outlook-based contact management and CRM solution. Prophet 5 includes improved usability and more advanced contact management […]

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Soffront Receives Unified Communications Magazine’s 2008 Product of the Year Award

Soffront announced today that Technology Marketing Corporation’s (TMC®) Unified Communications® magazine has named Soffront’s CRM as a recipient of its 2008 Product of the Year Award. Fremont, CA (March 23, 2009) – Soffront (www.soffront.com) announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine (www.uc-mag.com) has named Soffront’s CRM as a recipient of its 2008 […]

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Parature Announces Tony Hsieh, CEO of Zappos.com, as a Keynote Speaker at its Worldwide Users’ Conference

ParaFest â??09 to Feature Respected Leader of Customer Service Phenom Zappos.com Vienna, VA (March 10, 2009) – Parature, a global leader in on-demand customer service software, announced today that Tony Hsieh, respected CEO of customer service phenom Zappos.com, will be a keynote speaker at ParaFest ’09, the company’s fifth annual users’ conference. ParaFest ’09 will […]

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