Consona release three, aligns with another

Consona CRM today announced the release of Onyx Adaptive CRM Version 6.0, KNOVA v. 7.1, and the interestingly-named Million Handshakes v. 4.5. The trio of pieces are the first fruits of joint labor between Consona and the now-subsumed Onyx Software Corporation, which was acquired from Consona roughly ten months ago.

The Consona CRM release promises a full suite of functionality, including sales, service, support, and marketing automation; service resolution and knowledge management; business process management; and business intelligence.

Enhancements touted in Onyx v. 6.0 include a SQL generation framework, new calendar functionality, a robust user interface configuration framework, and a comprehensive group collaboration tool named “Assignment Studio.”

KNOVA v. 7.1 is a service resolution and knowledge management solution; Million Handshakes v. 4.5 is a marketing automation and customer dialog solution from new technology partner Million Handshakes. Both are established atop the core Onyx CRM solution.

Meanwhile, Consona snagged another partner in Camisa Technologies; the two come together in an ERP-CRM integration partnership. Isn’t that nice?

The partnership seeks to deliver strengthened integration between Made2Manage ERP and CRM front-office system Sage SalesLogix. The new integration offering has been christened Camisa Connect and was reportedly developed by experienced integration specialists working directly with current Made2Manage customers.