I would classify this collaboration as one of the rarer ones; maybe it’s a sign of times to come. One SaaS provider selects provider’s SaaS software and sells the packaged goods as a service to customers. This is exactly what has happened with Blink Logic, whose on-demand BI product has been picked up by CRMG. […]
Navigor has launched Oracle’s Siebel-on-demand solution for SMBs in South Africa. Navigor hopes to push the new Siebel-on-demand offering as a solution for the CRM requirements of SMBs. The CRM is available as a rental option thereby putting it within reach of businesses of all sizes. Low entry costs, good broadband connectivity, no maintenance costs […]
Boomi, which is in the very interesting business of on-demand integration products, has announced that MDS Pharma Services has implemented its product to integrate Salesforce CRM application with its legacy on-premise Oracle applications. The Boomers are confident that their integration app is the right shot in the arm for MDS which will now be able […]
A nation-wide survey conducted in England conducted on behalf of HTK as revealed that a huge 66% of SMEs are not happy with the procedures that they have in place for dealing with customers. The survey covered more than 200 SMBs. According to Cambridge-based research specialist, Analysys that carried out the survey a lot of […]
On February 12th, RightNow announced its on-demand CRM solution designed for retailers. Existing features of RightNow CRM include self-service, call center and email management applications and knowledge foundation. These come preconfigured with the offering for retailers which also offers features like RightNow Chat to enable retailers to converse one-to-one with customer, Voice of the customer […]
Mobile technologies have given us a lot of freedom in terms of when we communicate with and also whom we choose to communicate with. Audio, text, and video communication is now achievable on the move. Enterprise activities too can now be achieved on hand-held devices that support the Internet. CRM and ERP users are usually […]
EnterpriseWizard has released version 2.0 of its CRM application built on top of its SaaSWizard Web application development platform. Customizability of tables, drag and drop style of building templates, and a browser-based interface are the key features of this CRM application. Version 2.0 also incorporates a new improved search engine and automatic transmission of information […]
Apparently, it is an effort by Boomi to integrate SaaS and on-premise software such that companies can extract maximum convergence from diverse applications and generate a healthy ROI. Integration is the key and an essential element in today’s application driven world where different technologies running on different platforms offer the same services. They may also […]
LogicBright, the latest player in the CRM market for SMBs, has stated that in its very first quarter of existence it has notched up more than 200 users. The company feels that its success is due to the software which helps SMBs execute tasks in a simple manner and faster. LogicBright CRM fills in where […]