Category: Web Based

Boomi, Zoura Partner on SaaS CRM Applications

Boomi, an on-demand integration vendor, announced that it has partnered with Zuora to enable Software-as-a-Service integration for Zuora’s on-demand billing application with financial and customer relationship management (CRM) applications. Using Boomi On Demand, Zuora’s customers can integrate Z-Billing with QuickBooks, for example, by selecting the prepackaged integration from a menu, and the integration is complete […]


SaaS CRM Best Practices

A May 2008 report released by Forrester offers insight into the best possible ways for getting the best out of your SaaS CRM. SaaS CRM, as we all know by now, has made the leap from being in the fringes to becoming a mainstream player. Forrester choses to reiterate the fact for us and bases […]


RightNow Technologies With a New Release

RightNow Technologies has a added multi-channel feedback features in its May ’08 release of its on-demand CRM package. Essentially, a consumer feedback feature, the new feature incorporates online chat. This throws open several possibilities for web marketers. They can obtain consumer feedback in real time, customers can get issues resolved faster, surveys are attached with […]

Tags: Chugs Along Strongly

The economy may be going slow but, the poster boy for SaaS, has reported an impressive 52% increase in revenue for the first quarter that ended on April 30. It has also increased its customer base by 6%. has reported impressive figures that have been achieved on the basis of a strong and […]

iEnterprises Launches Mobile Edge Express

iEnterprises has launched Mobile Edge Express, a SaaS product aimed at mobile users who wish to maximize the productivity of their IBM Lotus Notes applications, Microsoft Dynamics CRM, NetSuite, and SugarCRM to their BlackBerry® smartphones from Research In Motion (RIM). The company pitches the product as being ideal for SMBs that can download the pre-written […]

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Verticals onDemand Favorite with Life Science Industry

According to Verticals onDemand, as many as 15 life science companies have been added to its SaaS CRM user-base. The ProStrakan Group based in the UK has selected VBioPharma to market its products in the US. “I already knew the pluses and minuses of most of the major pharma CRM vendors from previous experience,” said […]


Heigh ho! It’s Zoho… with Enterprise Edition CRM

AdventNet’s Zoho CRM has come out with an Enterprise Edition that is a low-cost subscription-based SaaS offering. It offers sales, service, marketing, and inventory management modules. It aims to fulfill the requirements of corporate customers who demand organizational management (including hierarchical group definitions), role-based security on data access and information sharing, SSL transport, and broader […]


Pros and Cons of Hosted CRM

With the prevalence of all the various CRM software solutions becoming available, it can be difficult to decide what’s right for your business. Do you know what the differences are between SaaS CRM, Hosted CRM, and Cloud CRM? Once upon a time, these were all considered different solutions. SaaS CRM software referred to the subscription […]

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Mobile CRM Still To Pick Up Speed

Efforts by companies to get their staff used to mobile CRM are running into an unexpected problem. Company people are not comfortable with the idea of using their mobile devices for complex business applications; they are happy using it to check emails and run not-so-sophisticated programs. Sales people apparently do not want to turn their […]


How Pitney Bowes Chose its Mobile CRM Applications

Pitney Bowes is a global provider of physical and digital mailing products and services; the company service techs rely heavily on mobile applications to execute their jobs properly. Mobile devices help the techies get to the job sites, stay in touch with the clients, and ensure that they are carrying the correct inventory with them. […]