iCongo Inc., which, believe it or not, is actually a North American e-commerce solutions provider, announced the release of its latest version of the ICE3 Retail E-Commerce Platform. Touted features and enhancements within this latest release include: an enhanced CRM customer service engine featuring an integrated help desk ticket tracking system; flexible systems that enable […]
VoiceObjects, a phone application server company, announced that it has made the application programming interface for VoiceObjects Server, their phone application server, available to the public. This will enable third-party companies to create IDEs and other tools for use with VoiceObjects Server. The company also announced the availability of VoiceObjects XDK, an XML development kit […]
CRM software provider Soffront Software Inc. today announced that Excel Energy Technologies, Ltd. has implemented Soffront CRM as a hosted application. Excel provides a fully integrated enterprise system to manage and monitor key equipment such as HVAC, refrigeration, and lighting for national chain businesses. In implementing Soffront, Mark A. Agee, president and COO of Excel, […]
The well named StrikeIron Inc., best known as provider of the Web Services Marketplace, today announced that it has partnered with ActivePrime. Under terms of the agreement, ActivePrime will integrate StrikeIron’s email verification into their CleanCRM Data cleansing software tool. The email verification tool is part of the eternal war on spam in CRM databases, […]
Integrated Software Development Ltd., a provider of enterprise software aimed at small- and medium-sized enterprises, today announced that Ness-Matach has upgraded its BENEFIT system. ISD announced that Ness-Matach (www.ness-matach.co.il), after using BENEFIT for over three years, has recently upgraded its BENEFIT version to include web-based capabilities. The new version connects to the company’s database located […]
SugarCRM Inc., a commercial open source customer relationship management software provider, today announced the availability of SugarExchange, an ambitious attempt to create a global marketplace of Sugar community-built applications and extensions for SugarCRM end-users and administrators. SugarExchange is located at http://www.sugarexchange.com. Said SugarCRM chairman / CEO John Roberts, “SugarExchange is a logical extension of the […]
CRM solutions provider Satuit Technologies has been chosen by Leeward Hedge Funds to be its CRM provider of choice. In taking on Satuit, Leeward will be ejecting its extant Maximizer CRM. The announcement regarding Satuit’s sale reads a bit frostily that Maximizer is “not web-based and was not designed nor built for the investment management […]
CobbleSoft International Ltd., a developer of specialized service desk, service management and database solutions, today announced that CyberShift has selected CobbleSoft COIGN Enterprise helpdesk and service management software solution. Cybershift representatives cited the need for request and incident ticketing, as well as the management of this process as “business-critical,” ultimately choosing COIGN Enterprise for “its […]
Though JabberDog is something that sounds like a reason to complain to your neighbors, it is in actuality a new voice broadcast feature suite. InsideSales.com, a provider of on-demand customer relationship management products and services introduced the product to act as enhancement to the InsideSales.com computer telephony integration functionality. InsideSales.com CTI, in turn, provides telephony […]
Global Vision Technologies, Inc., software developer, has announced full PDMA compliance support in their suite of pharmaceutical sales and marketing support products. GVT partnered with Lansing, Mich.-based Signature Applications to complete compliance requirements. The new technology allows tracking through a touch pad to capture electronic signatures that are recognized by court officials. GVT expects to […]