Category: Computer Software

Colleges, Universities and Schools Provide Online Support with Parature

Blackboard Partnership Allows Institutions to Integrate Parature Support Software With Blackboard Learning System Reston, VA (February 20, 2003) – Parature, Inc., an innovator of online support software, today announced that more than 25 colleges, universities and schools have adopted its 24/7 Campus Support PortalT to support students, faculty and staff online. 24/7 Campus Support Portal […]

Tags:

Colleges, Universities and Schools Provide Online Support with Parature

Blackboard Partnership Allows Institutions to Integrate Parature Support Software With Blackboard Learning System Reston, VA (February 20, 2003) – Parature, Inc., an innovator of online support software, today announced that more than 25 colleges, universities and schools have adopted its 24/7 Campus Support PortalT to support students, faculty and staff online. 24/7 Campus Support Portal […]

Tags:

INOVISE MEDICAL SELECTS SOFFRONT CRM, DEFECT TRACKING MODULE, TO IMPROVE PRODUCT DEVELOPMENT

Soffront Software, Inc., a leading supplier of end-to-end CRM solutions, today announced that Inovise Medical, Inc. has installed the defect tracking module of Soffront CRM software to enhance quality processes, compress product development cycles and improve customer satisfaction. According to Stev Fremont, California (February 14, 2003) – SoffrontSoftware, Inc., a leading supplier of end-to-end CRM […]

Tags:

GuestWare Helps Streamline, Untangle Blue Mountain Ski Resort’s Guest Response Processes

Prior to installing GuestWare in December 2002, front desk personnel at the Blue Mountain Resort needed more arms than an octopus to perform their jobs Seattle (February 07, 2003) – Prior to installing GuestWare in December 2002, front desk personnel at the Blue Mountain Resort needed more arms than an octopus to perform their jobs. […]

Tags:

Morino Institute Selects Parature to Power Netpreneur.org Support

McLean, VA (February 06, 2003) – Parature, Inc. an innovator of online customer support software, today announced that Morino Institute’s Netpreneur program has chosen Parature Web Service to provide fast and accurate information to their visitors. The Morino Institute’s Netpreneur program is a nonprofit organization created to advance Greater Washington’s netpreneurs and the businesses they […]

Tags:

Interfolio Reduces Customer Support Load by 40% with Parature

Reston, VA (February 04, 2003) – Parature, Inc., an innovator of online support software, today announced that Interfolio has reduced its inbound support request volume by as much as 40% since launching its online support portal powered by Parature. Interfolio is the leading provider of credential management services for college students. The company maintains credential […]

Tags:

Parature Releases Industry’s Most Comprehensive Online Support Software

Parature 3.5 Is First Product to Integrate Self-Service, Discussion Boards, Tickets, Email, and Chat Into One Seamless Package Reston, VA (January 06, 2003) – Parature, Inc., an innovator of online support software, today announced the availability of Parature 3.5. Topping the list of enhancements in the latest Parature release is the new eForum module, a […]

Tags:

Virginia Governor Appoints Parature Chairman Ching-Ho Fung to Technology Advisory Position

McLean, VA (December 18, 2002) – Parature, Inc., an innovator of online customer support software, today announced that Virginia Governor Mark Warner has appointed Parature chairman Ching-Ho Fung to the Board of Directors for Virginia’s Center for Innovative Technology (CIT). Through his position on the Board of Directors, Mr. Fung will leverage his technology and […]

Tags:

DevElements, Inc. Extends Partnership with Parature

Move Will Provide Customers with Integrated Suite of Software and Services Reston, VA (November 05, 2002) – DevElements, Inc., a strategic IT consulting and integration company today announced it has extended its partnership with Parature, Inc., a leading innovator of online customer support software. Through this enhanced relationship, DevElements will provide custom integration services to […]

Tags:

Parature 3.3 Makes Supporting Large Customer Bases Easy

Upgrade Delivers New eAccount Module, Improved Reporting Tools and Data Export Utilities Reston, VA (October 17, 2002) – Parature, Inc., an innovator of online customer support software, today announced the availability of Parature 3.3. The latest Parature release delivers a number of enhancements that make it easier to support a large customer or employee base […]

Tags: