Category: Social CRM

Salesforce.com’s Dayon on Sentiment Analysis and Radian6

Salesforce.com EVP CRM Alex Dayon discusses sentiment analysis in CRM and how Radian6 integrates in a Salesforce.com platform. This was recorded prior to the Radian6 acquisition by Saleforce.com. Video Rating: 5 / 5 With Spring ’10, you’ve now got powerful tools for tracking your service entitlements and contracts. Set up entitlements so your agents can […]

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Salesforce.com Chairman and CEO Marc Benioff to Deliver Keynote at Cloudforce Washington, D.C. 2011

The biggest cloud computing event ever held in Washington, D.C. will showcase the shift to social, mobile and open cloud computingU.S. Department of State and more to demonstrate how they have transformed their organizations with cloud computing SAN FRANCISCO (May 26, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud  computing (http://www.salesforce.com/cloudcomputing/) company, today announced chairman […]

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Salesforce.com Chief Financial Officer to Present at Bank of America Merrill Lynch 2011 Technology Conference

Event to be Webcast Live on salesforce.com’s Investor Relations Website SAN FRANCISCO (May 25, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Graham Smith, Chief Financial Officer, will present at the Bank of America Merrill Lynch 2011 Technology Conference on Wednesday, June 1, 2011 at 12:20pm (PT) / 3:20pm (ET) […]

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Salesforce.com Accelerates Cloud 2 Globally with Strategic Investments in Japan

Tokyo data center with NTT Communications scheduled to open in November 2011Salesforce.com to build Ruby developer community with Ruby creator Yukihiro MatsumotoCompany to invest in Toyota Motor Corporation’s global cloud platform developmentCompany to make strategic investment in TOKYO (May 23, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced its latest strategic […]

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Salesforce.com and Toyota Form Strategic Alliance to Build Toyota Friend Social Network for Toyota Customers and Their Cars

Toyota Friend to Be Powered by Salesforce Chatter TOKYO (May 22, 2011) – Salesforce.com [NYSE: CRM] and Toyota Motor Corporation (TMC) [NYSE: TM] announced today that they have formed a strategic alliance to build Toyota Friend, a private social network for Toyota customers and their cars. Toyota Friend will be powered by Salesforce Chatter, a […]

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Salesforce.com Chairman and CEO Marc Benioff to Present in Tokyo

SAN FRANCISCO (May 20, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Chairman and CEO Marc Benioff will keynote at a customer event in Tokyo on Tuesday, May 24, 2011 at 5 p.m. JST (4 a.m. EDT). A live videocast of Benioff’s presentation at the executive seminar will be available […]

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Salesforce.com Announces Annual Stockholders Meeting to Be Held in San Francisco on Thursday, June 9, 2011

SAN FRANCISCO, May 12, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the company’s 2011 annual meeting of stockholders will be held on Thursday, June 9, 2011 at 2:00PM (PT) / 5:00PM (ET).  The meeting is to be held at the St. Regis Hotel located on 125 3rd Street, San […]

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NetSuite SuiteWorld 2011 pushes for Social CRM

NetSuite SuiteWorld had numerous breakout sessions promoting different aspects of the NetSuite product line. Various tracks enabled participants to choose which sessions were most relevant to them, among them was a track for the “Front Office”. For people unfamiliar with the term “Front Office”, it refers to any parts of an organization that come into […]

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Hospital Housekeeping Systems Deploys Custom iPad Applications Built on Force.com to Workers at 140 Hospitals

Mobile quality assessment app automates service performance tracking; Bed management app dramatically improves real-time visibility, patient throughput, and clinical outcomes SAN FRANCISCO, May 11, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the success of Hospital Housekeeping Systems (HHS) in using Cloud 2 technologies to bring the power of social, […]

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Salesforce.com Introduces Jigsaw 2

Salesforce’s 92,300 customers will have real-time access to the 26 million accurate business contacts in the Jigsaw Data Cloud directly within Salesforce CRMJigsaw’s 1.6 million community members deliver crowd-sourced business contact data with unmatched accuracy, helping customers boost produ SAN FRANCISCO, May 10, 2011 — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today […]

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