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  1. What We Can Learn About CRM in the Cloud from the Holiday Season
  2. Web-Based CRM: Revolutionizing CRM
  3. What is SaaS CRM?
  4. Revving up Your CRM Practices with Online CRM Software
  5. SaaS CRM Simplified
  6. BPMonline CRM is one of the 3 finalists of CRM Idol 2011 from EMEA
  7. CRM Product Spotlight: amoCRM
  8. CRM Royal Rumble – Microsoft Dynamics vs. Salesforce.com vs. SAP vs. SugarCRM vs. Oracle: Part 2
  9. CRM Royal Rumble – Microsoft Dynamics vs. Salesforce.com vs. SAP vs. SugarCRM vs. Oracle: Part 1
  10. Customer Data Analysis: What Can it Do for You?
  11. EC clears Oracle’s purchase of Siebel
  12. SAP rebuts Oracle’s leadership claim
  13. Dynamics CRM 3.0
  14. Updates in Microsoft Dynamics CRM 3.0
  15. Salesforce.com in the Asia-Pacific
  16. Safe Passage from SAP
  17. Project Fusion by Oracle
  18. SugarCRM ? Oracle
  19. SugarCRM ? Oracle
  20. Europe ? CRM
  21. Europe ? CRM
  22. RTSM™ software
  23. Sugar Suite Version 4.0
  24. ServiceOptimization Suite from ClickSoftware
  25. Los Angeles Times sticks with APAC
  26. SAP and Ernie Els renew deal
  27. Yankee Group survey
  28. Online shopping in Europe on the upswing
  29. Online shopping to touch $ 18 billion in the holiday season
  30. Customer-focused retail banking
  31. The Internet impacts advertizing
  32. Customer Process Management
  33. ESA from SAP
  34. Oracle Fusion holds the key
  35. CRM Best Practices
  36. Online stores pull in the shoppers
  37. New version of Business One
  38. NBOGroup shifts to Siebel CRM OnDemand
  39. Siebel Business Analytics 7.8
  40. Egalitarian CRM